FAQ

Frequently asked questions

Why do you make handcrafted storybooks?


I truly enjoy creating and illustrating my own storybooks! From writing and editing the stories to choosing the different types of paper for printing, I create own storybooks to satisfy my curiosity as an artist and the need to work with my hands. Nature, simplicity, transformation, surroundings, play, pattern, and spontaneity are all part of the creative process at Pippin’s Press. If you allow your imagination to soar freely you can rediscover the excitement of a child.




How long does it take you to make the storybooks?


Care and attention go into each of these books. I double check that each storybook print fabulously on each page layout before I score the paper and give the cover French folds. Measuring out the thread before stitching and aligning the spine in my book cradle. The books are pressed for at least 1 day to keep their shape. Afterwards, they are wrapped, packaged and shipped to your door.




What are the payment methods available?


You can pay for your order with your PayPal account or any major credit card.




Where do you get your paper from?


I buy all my paper from papermills in USA and Italy. Whenever possible, I work with materials that are FSC certified and made from post-consumer recycled fibres. All paper is acid and lignin free. I also use sustainable options in printing and art supplies without compromising the quality.




How do you ship my order?


Orders are shipped within 1-3 days after payment has been received. All orders are shipped using Canada Post. Books are shipped in tear and water-resistant poly bubble mailers. Matted prints are shipped in rigid photo mailers.

Please double check that mailing address is correct at check out.

I'm happy to talk about quicker shipping methods, delivery options and/or insurance for your purchase. These arrangements should be made prior to your purchase and will require additional charges.

All international orders (outside of Canada) require customs declaration. The full value of the order will be noted on the outside of the package.

I offer FREE SHIPPING to Canada and to all destinations within the USA (including Alaska and Hawaii).




How long will it take for my order to arrive after I make a payment.


Canada Post, unfortunately, does not provide delivery deadline guarantees on this service; however, below are the estimated times they provide as a guideline:

Estimated delivery times are:
4 to 6 business days in Canada
6 to 10 business days to the USA
6 to 12 business days worldwide
(Plan ahead for shipping during holiday seasons)




Can I pay using PayPal without PayPal account?


Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal. For more details, click here to see how PayPal works for you.




How much will it cost to ship my order?


I offer FREE SHIPPING to Canada and to all destinations within the USA (including Alaska and Hawaii). Shipping cost for orders going outside of North America are based on product weight and are calculated at checkout.

All international orders (outside of Canada) require customs declaration. The full value of the order will be noted on the outside of the package.




I would like to carry your product in my shop. Do you sell your products wholesale?


I am always looking to make Pippin's Press products available to new retailers and am pleased to offer a discount to wholesale buyers. Contact me directly by email at kyla@pippinspress.com and we can chat some more!